Frequently asked questions
How do I place an order?
Add products to your cart and go to checkout. Enter your delivery details and choose Cash on Delivery or online payment (UPI, cards, net banking via Razorpay). You'll get an order confirmation by email and can track your order any time.
Do you offer Cash on Delivery?
Yes. Cash on Delivery is available across our delivery area. You can also pay securely online with UPI, debit/credit cards or net banking through Razorpay.
What are the delivery charges?
Delivery is free on orders above ₹999. Below that, a flat delivery charge of ₹60 applies.
How long does delivery take?
Orders are usually dispatched within 1–3 business days. Delivery time depends on your location — you'll receive tracking details by email once your order ships.
Are your spices cleaned and graded?
Yes. Every lot is checked by us at the Unjha market yard, graded, and Sortex machine-cleaned to remove dust, stones, stalks and discoloured seed before it is weighed and sealed.
What is the difference between Samrat, StarGOLD and Bahubali?
All three are our own brands and every pack is Sortex machine-cleaned. Samrat (purple pack) covers cumin, fennel and ajwain; StarGOLD (red pack) is our widest range across all nine spices and seeds; Bahubali (green pack) covers cumin and fennel.
Which pack sizes do you sell?
Most products come in 500g and 1kg packs. Ajwain comes in a 500g pack. For larger quantities, use the Trade Enquiry page.
Do you supply shops and wholesalers?
Yes. Kirana stores, wholesalers and distributors can buy our packed brands at trade rates, and we handle loose bulk lots by the quintal as commission agents at Unjha APMC. Use the Trade Enquiry page or WhatsApp us.
What if my order arrives damaged?
Contact us within 48 hours of delivery with photos of the package. We'll arrange a replacement or refund as per our Refund Policy.
How should I store whole spices?
Keep them in an airtight container in a cool, dry place away from sunlight and moisture. Always use a dry spoon.